Reviews

Hear What People Are Saying About Us!

They are great people! Answered all my questions! Give them a call for anything and they will help!

Chrissy M.

I had a sump pump that went bad, Genevie Plumbing was contracted to do the repairs, they gave me an expected time of arrival, and exceeded the time given. When Paul arrived he was very friendly, and professional. He resolved my problem within 15 – 30 minutes. He explained the problem and allowed me to observe as he replaced the malfunctioned sump pump. He identified existing pipes that could possible cause problems and informed me that the length of the drain pipes was not necessary, and appropriately made the modifications. His prompt response prevented further damage to the basement, for which I am grateful. Thank you Genevie for your high touch customer service, and sending such an outstanding plumber.

Derrick F.

I am in the process of selling my home and needed a plumber to fix some plumbing issues that came back on the home inspection report. I was out of town and had a plumbing company come in and do an estimate for me. I was not satisfied with their estimate and found it to be excessively high. I flew back into town and drove to Genevie Plumbing’s office in Waldorf. I explained my situation and what the inspection report stated. I was given a price per hour and told I would have to pay for any parts and a appointment was set up for the next morning. I have to say the customer service was outstanding at the office and I felt much better than I did with the other plumbing company who provided me an estimate.

The next morning, Paul showed up and completed the work and answered any questions I had. He was straight forward and knocked out the repairs in a very timely manner. Genevie Plumbing did not try and sell me any additional repairs, they provided a great customer experience and the cost was phenomenal. I would recommend Genevie to anyone who has plumbing needs, their customer service was above reproach and they treat you like a person, not like a number. Thank you Genevie Plumbing, I greatly appreciate your assistance in getting my house ready for closing sale.

Respectfully,

Don L.

Unfortunately I am a repeat customer because our water heater. Nick and Will have been the service professional’s and emphasis on professional. Great service, best prices, and exceptional customer service! You can’t go wrong with Genevie

Scott B.

We were very fortunate, Genevie Plumbing cleared all the pipes all the way out to the street. They took care of the problem in less than an hour and charged less than the previous plumber.

The previous plumber worked for hours trying to solve the problem but said it may require digging into the foundation. At that time, we couldn’t run water, nor use the dishwasher, nor wash clothes and the dryer sits above the main drain.

Genevie Plumbing got the job done!

Mary-Ellen H.

Thanks so much for unclogging my dual kitchen sink. I called and spoke with Ms. Linda, she was unable to send someone out on that same day, but the next day, my prayers had been answered. Will and Nick were very professional and thorough and the job was completed in a timely manner. I highly recommend Genevie. I was also very much pleased when the quoted price was actually much lower. Genevie is a family owned business, and an asset to the community. “A” rated.

Kristine M

Huge emergency the day I’m supposed to leave & go home for funeral. Receptionist on phone taking my call was great and worked with me to get someone out in a hurry…on a Sunday…so I could still make my flight. Nick G. was there when he said he would, made quick diagnosis and temp fix, so things would be okay until I get home. HUGE THANK YOU to all at Genevie!!!

Heidi W

Nick has done it again…..EXCELLENT SERVICE, PROFESSIONAL and COURTEOUS. Been a customer for many, many years (’90s) and will not call anyone else…..THANKS AGAIN……

Michael D.

We called Genevie when we came home and discovered we had a leaky pipe in our basement. Nick and Jack were there first thing the next morning, and had it fixed properly within an hour. The following week, we had another water issue, and again the technicians arrived promptly. It was a difficult problem, as it involved cutting drywall to potentially find the leak. Nick and Jack showed real concern for taking care of our home, and respect for us. Their expertise and professionalism were plainly evident, and we are both impressed! We also learned more about our home and the systems in it, and most technicians are too busy to fully discuss things with customers. Our sincere appreciation to Nick and Jack, and to Genevie Plumbing, our plumbers for life!

Lou & Deb R.

I had an emergency with my hot water heater, called the plumber I normally use and they were unavailable. I found Genevie in a Google search the office staff was extremely helpful and scheduled me for a late afternoon apt. They were prompt and replaced my hot water heater, cleaned up and were on there way in a reasonable amount of time. I will totally use Genevie Plumbing for all of my future plumbing needs.

Bob B.

Sheila went above & beyond in an effort to help us. She was polite, professional, and showed concern to our situation. She is an asset to your company.

Tracey B.

Incredible service…..were here in less than a hour after my non-emergency call. Very professional, courteous, and friendly. Completed installation of flush valve that I started, but that I could not finish. Been a very SATISFIED customer since the 90’s….and will be as long as they are in business….. Started with Paul and now his son takes care of us…. Great service always….

Michael Douglass

Leon and Anthony came on a Sunday afternoon to save us. They quickly diagnosed why our bathroom flooded. They worked to unclogged a septic drain, and soon things were in proper working order. Job well done by two nice guys.

Linda S.

He arrived on time as scheduled. Very knowledgeable and provided an honest estimate. I highly recommend this company.

Dave C.

BEST PLUMBING COMPANY IN SOUTHERN MARYLAND. PERIOD.
The owner, Paul Genevie, is involved in every aspect of his business and has the highest standards when it comes to quality of work and customer satisfaction. True professionals. You will be glad you called them.

Michael H.

Will and Ryan were great! They are professional, friendly and very thorough. They explained what likely caused the leak, then fixed the problem fast and made sure nothing else was leaking or loose before they left. Highly recommend calling Genevie Plumbing.

Rachel D.

They unclogged my utility sink (which a gallon of drain cleaner & plunging couldn’t unclog)Also got them to remove the old cerement utility sink(from the 60’s)and replace it with a new sink and new faucet, which I had bought in advance. They were there exactly on time and it took them about an hour to do everything. |I was quoted a higher price over the phone (somewhere around $400.)but that was the “worse case scenario” price. I was very surprised and happy with the final price. They did an excellent job. Please save yourself some time and call Genevie Plumbing and schedule an appointment for whatever work you need done.You wont be disappointed. A+ rating

Pat E.

I called at about 2:30 and someone was at my door by 3:00. I knew that I needed a service valve because I didn’t have one and my supply line was leaking, but the technician also discovered that my p-trap was also leaking and replaced that. He also documented everything for my insurance company. Very pleased with work that was done and would highly recommend this company.

Danilda F.

Although they were very busy, Genevie responded quickly and fit me in. I’m very pleased with this company and will call on them whenever I need I plumber.

James L.

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MD License #17962
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